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05 / RETENTION

Lifecycle Email & SMS Marketing

Maximize Lifetime Customer Value (LTV) with predictive churn flows, behavior-triggered SMS, and personalized segmentation.

Maximizing lifetime value (LTV) through hyper-personalized behavioral sequences and predictive churn flows.

DIVISION / 04 Retention Engine

Lifecycle Marketing, Email & SMS Automation

Maximizing lifetime value (LTV) through hyper-personalized behavioral sequences and predictive churn flows.

LTV Contribution 38% of Total Store GMV Zero-discount brand affinity models
Core Mechanics
  • 18+ automated journey flows engineered in Klaviyo & Attentive.
  • Predictive RFM segmentation isolating whales from one-off discount hunters.
  • Custom code HTML email structures with dark-mode inbox fidelity.
Deliverable: Full Flow Audit & Build Explore Retention Systems